Maximize Your Hold Music

By Tim Holdon

What do you think of when you hear the words on hold? Im going to guess that for most people, the connotations are less than positive. To put a project on hold means to postpone it or block its forward progress. Typical on hold experiences for people calling businesses or organizations on the telephone range from the mildly irritating to the outright maddening. One of my personal pet peeves is the cognitive dissonance I experience when my listening pleasure is interrupted with Your call will be answered in the order in which it was received as opposed to a more grammatically correct alternative such as, Calls are answered in the order in which they are received, prompting me to shout into the phone, If youre going to interrupt that stupid music at least use good grammar! But I digress.

Because most businesses need to keep their callers on hold for so much of the time, strategies have been developed to minimize the negativity. Simple, often cheesy hold music such as what we might think of as Muzak has been widely used, while targeted, custom written and produced messages combined with better quality hold music have grown in popularity in recent years. Fortunately, its becoming less common to encounter a business or organization that doesnt have at least some kind of hold music instead of empty silence. At least you know your call is still connected.

The telephone has played a major role in the world of business almost ever since Alexander Graham Bells famous, Mr. Watson"come here"I want to see you back in 1876. Today, evolving technology has dramatically modified the way companies use telephone technology, but its importance remains undiminished. If anything, telephone communications management may be more critical than ever.

Face-to-face contact between consumers and businesses has decreased in direct relation to the advancement in communication technology. Establishing and maintaining consumer-business relationships is now heavily dependent on great service, including fast turnaround times and quality phone contact. (Wikipedia)

While most sales managers would cut off their right arm if it meant getting the phone to ring, simply getting customers to call is not enough. What happens next is just as important.

85% of consumers would stop doing business with a company based entirely on poor experience with their call management [2] Using Messages On Hold has been proven to reduce caller hang ups by 79%. (ibid)

If your hold music project is on hold, perhaps its time you take it off the back burner and learn how to leverage this invaluable tool. - 18762

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Best Way for Green Day Concert Tickets Boston

By Chad Parks

Green Day is no longer just another alternative or punk band of the nineties, with a fan base that borders on cultish. During the resurgence of punk music in California, they found an audience with catchy riffs and often controversial lyrics. Despite their roots in the punk rock scene, they defied the punk mindset, signed a major record deal and have enjoyed bigger and bigger success over the years. Now they are the most influential punk band in the modern era.

The Green Day trio originally formed in 1987 with the name Sweet Children. They started out playing local shows and were discovered by and signed two years later by Lookout! Records and recorded their first EP, "1,000 hours". Around that time, they began performing under the name Green Day to avoid confusion with a similarly named local band. The rest is rock and roll history. Green Day has gone on to release 8 studio albums and 31 singles. They have sold over 22 million records in the United States alone.

Billie Joe Armstrong, Mike Dirnt and Tre Cool have achieved what many small local bands starting out dream of - rockstar status, a huge fan base and the chance to spread their music and rock hard. For this reason, they truly are icons in the punk world and are an inspiration to young people, especially budding musicians everywhere.

The current Green Day 2009 tour, their first tour in three years, is worldwide. The tour kicks off in Seattle on July 3. The band will perform all over the world until the end of the year to promote their latest album, "21st Century Breakdown." The album has done remarkably well, boasting five hit singles. More than 12 million copies of the album have been sold worldwide.

Green Day has achieved iconic status over the years, going from a punk alternative band to a feature on major network magazines and interviews. As their tour geared up for launch, the band members were in extreme demand for interviews from all major networks.

This year's tour includes a concert in Boston at TD Banknorth Garden on July 20, 2009. The show starts at 7:30 PM, and the best place to find tickets is by using a tool like TicketZinger.com, which shows all of the various ticket services prices at one time. - 18762

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TickerZinger.com has a list of all of the Green Day Concert Tickets for Boston in one place.

Performing Music

By Corey Greek

There are several types of music that depending on your culture and the kind of music you like you can listen and perform. I would like to talk about the types of music that you perform in your daily life.

If you are a lover of the pop music or blues, or something like that, let me tell you that the more you listen to the music you perform from other musicians the better knowledge you will have about the music you are playing.

Music is a very special language that is improved by the ear. The more you listen the better you will perform something. In the case of popular music is so. 80% of the music played around the world is listened music that is not required of knowledge of writing and reading music.

If you like jazz you should listen to a lot of jazz and even start experimenting with blues scales so that you can make your own style which evidently will come from all the music you know. The music that you can listen to and the music you can read or study.

The types of music are today very important in any culture around the world because the music of today is based on fusions of diverse genres and rhythms that can be combined and create new music, styles, trends and new types of music.

This last thing is pretty important because in most reputable music colleges such as Berkley School of Music, they say to all their alumni that the music is not their hobby, now the music will be their careers and this is why the music is based in something very serious that require responsibility and effort. The efforts of many people have led them to create new styles and make important fusions of music. - 18762

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Dereon Clothes - High Urban Fashion for Women

By Julian Kwandez

It is true that in the entertainment world, a lot of singers, rappers, and actors have a signature clothing line. Few however, have brought the class, sensuality, and sophistication found in the House of Dereon clothing line. Founded in 2006 by mega superstar Beyonce, the talented singer, writer, dancer, and actress rallied some talented people to help her create her clothing company. At the helm with Beyonce is Tina Knowles, Beyonce's mother and a seamstress, who is responsible for most of the fashions worn by Beyonce and the now defunct Destiny's Child.

The genesis of the Dereon fashion line came from the buzz around Tina Knowles designs worn by Beyonce. The name of the company was taken from Beyonces grandmother, Agnez Dereon, a successful seamstress in her day. Agnez would make custom tailored pieces for private clients in Louisiana and became well known for her designs. The look of the House of Dereon Clothing is inspired by the different generations to which these women belong: Agnez's era in the 40s, Tina's era in the 70s and the contemporary era of Beyonce.

The mix of retro and vintage styles incorporated with modern hip hop influences and elements from Beyonce's Creole ancestry make for a one of a kind line that has quickly resonated with fans and achieved acclaim from fashion critics. Beyonce and her sister, Solange, model Dereon clothing, but Beyonce is more than just a model or figurehead. She also assists and contributes design ideas to the items featured at the House of Dereon.

Dereon jeans and clothing is geared towards women of all ages. Dereon Curvelicious is their line for plus size women. Part of the appeal of the Curvelicious line is the wide range of jeans that are designed to fit a curvier bottoms and hips. The junior line features more moderately priced items for a younger age group.

A signature look is created with bright colors, patterns, and luxury materials. Boot cut and skinny jeans, printed and baby doll tops, cropped denim jackets, hoodies, pencil skirts and jumpsuits are included in Dereon clothing, along with handbags, sunglasses, hats and active wear.

Dereon shoes are multi-toned and ultra feminine, with sneakers, sandals, boots, and stilettos included. Items in the line are affordable for most consumers and are cheaper than designer items found in other top brands. According to Tina Knowles, it was important to keep the prices reasonable for consumers while ensuring quality, luxury, and the couture touch. So if you are looking for a hot new style to take to the street, take a look at Dereon clothing. - 18762

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Learning Guitar - Simple Tips to Help You Play Even Better

By Scott Forrester

To learn the guitar is a great endeavor, and it requires quite a bit of work. You will also find that it is a lot of fun. You might feel however, that with all the practice you are doing, you are amounting to absolutely nothing as far as your guitar playing abilities goes. There are a few tips that you can follow in order to hone your skills, and regardless of your current skill level, you will still find them to be extremely helpful.

If you want your skills with the guitar to get even better, then it is important to remember to keep good posture. If you do not keep good posture then you may find that you cannot play incredibly well. Make sure that you have a chair which has no arms. If it has no arms then you will find that it is easier for you to support your instrument. You will find that your sound is better too, when you have good posture.

What about holding the pick? You need to learn the proper way to hold the pick if you have dreams of playing your guitar better in the future. You'll want to hold the pick with firmness, but you won't want to hold it too tightly. Just make sure that you don't hold it so loosely that you don't drop it on accident.

If you hold it too tightly then you will no doubt experience some numbness in your arm, and no doubt some fatigue. Make sure that your grip is firm, though not too firm, and if you follow these simple rules your playing will so und wonderful.

Of course it also matters whether or not you have chosen the right pick. Yes, there are several different types. There are flat licks, finger picks, and even picks which vary in feel. If you are a beginner then it would probably be best to start out with a flat pick that is soft, but of course later on that choice will be totally up to you.

If you really want to have some fun then you should try learning some arpeggios. You likely have never heard of these, but they are a lot of fun. Not only are they fun, they are important in learning the proper way to play your guitar.

When you play arpeggios you will not be able to sue guitar picks of any type. These are played by your fingers by placing them on different notes. You generally pick four notes and play from there, and you'll have to learn to do it fast. When you become quite good at this your guitar playing will sound beautiful.

Those are only a few tips. There are many more, though these will definitely help you out so long as you stay in practice. It doesn't matter if you're only learning to play, or if you have been learning for a while, these tips will help you a lot no matter what. - 18762

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